![Carallel launches personalized digital toolkit for family caregivers](https://hitconsultant.net/wp-content/uploads/2024/05/Carallel-Companion-App-3-Image-1500x961.jpg)
What you should know:
– Carallelea provider of support to family caregivers, has unveiled the all-new Carallel Companion app.
– The user-friendly app marks a significant evolution in Carallel’s offerings, providing a personalized digital experience designed to ease the burden on family caregivers and maximize their critical role in the healthcare system.
Empowering family caregivers with personalized support
The Carallel Companion app is the next generation of Carallel's established online support system. He works in tandem with the company's dedicated Care Advocates, who are experts in areas such as social work, end-of-life care and dementia care. Together, the app and Care Advocates create a comprehensive support network designed to empower caregivers and ease their burden across America's healthcare landscape.
- Direct access to expert care advisors: With just one click, caregivers can connect with Carallel's team of specialists trained in areas such as social work, end-of-life care and dementia care. Support is available via voice chat, text chat, or email.
- Personalized resources and tools: The app offers curated resources and tools tailored to each caregiver's unique situation. This includes educational materials as well as “smart referrals” to other scheme benefits and relevant community resources, enabling carers to take informed action.
- Coordination of secure care: A secure platform within the app allows caregivers to manage tasks within their “circle of care” while fostering a sense of community by connecting them with other caregivers facing similar challenges.
- Data-Driven Insights for Health Plans: Carallel Companion provides valuable information to health plans, allowing them to identify new and effective ways to support their members and their overall well-being.
“We designed Carallel Companion to foster personal connections and provide adaptive assistance tailored to each caregiver’s unique journey,” said Miraj Chokshi, chief product officer, Carallel. “The effectiveness of our solution is rooted in the trust developed through interactions with our Care Advocates. By leveraging years of live support and digital interaction data, Carallel Companion builds on that trust, encourages meaningful connections, and aims to significantly lessen the burden caregivers feel.”